SHIPPING POLICY.

Processing time.

We process orders as soon as we can. Created sets and additional elements are prepared in 2-5 business days. Custom order can take up to 5-20 business days. For more information please contact us via e-mail rasa@getdooq.com

Shipping time.

We will send the sandals by the Lithuanian Post Office, A' Priority Registered Air mail.

2-7 business days to Europe
6-14 business days to U.S-Canada
2-3 weeks to the rest of world

 

However delays do sometimes happen. We will send you the tracking number so you can see where your item is at any time.

Customs and import taxes.

Buyers are responsible for any customs and import taxes that may apply.

We are not responsible for post office mistakes, delays, customs delays.

RETURNS.

Our main privilege and philosophy is to serve you. Nevertheless, if you have any reason that you are not satisfied with your purchase, please contact us. If you are not happy with your purchase we will accept returns, and provide a refund, minus original shipping fees. You can return the product within 30 days since the day you received. Make sure that the items are in the same condition in which you received them, upper parts must be removed from the soles. To return your order, please contact us via e-mail rasa@getdooq.com

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© 2017 by Dooq Sandals